"I contacted MOSCOT regarding a quality issue with my new GRUNYA frame, but I did not receive a proper response. For a premium eyewear brand, the after-sales service has been very disappointing. The frame itself may have good design, but the customer support experience has seriously affected my trust in the brand. I would not recommend purchasing directly from the official website if after-sales support is important to you. It took more than a week to receive a proper response, and the proposed solution still requires me to spend additional time resolving a quality control issue that should never have reached the customer. Update: If the only solution offered is for me to spend my own time arranging an international return for a defective product, then unfortunately this will likely be my first and last MOSCOT purchase. I am also surprised that a premium eyewear brand would suggest that I place and pay in full for a second order before receiving a replacement for a defective item."
GRUNYA
HK$2,788.00 HKD
單價 每新增一個夾子。將它做成一對。
CLIPZEN
無法在 NEBB、LEMTOSH 和 MILTZEN 之間做決定?別再猶豫了。GRUNYA 是這三者的結合,簡單來說,它非常出色。
在找太陽眼鏡嗎?購買 GRUNYA SUN。
趣味小知識:如果你想要夾式鏡片,請使用 CLIPZEN。沒錯,我們說的是 CLIPZEN!
每副 MOSCOT 鏡架都附有 MOSCOT 眼鏡盒、手提袋和 MOSCOT Minitrunk!這就是我們所說的 Good Stuff!
我們接受 MOSCOT.COM 上任何訂單的 return 申請,期限為送達後 10 個日曆日內。商品必須未經使用且無任何損壞,並且直接購自 MOSCOT.com。所有原始包裝(眼鏡布和眼鏡盒)都必須附上。
你知道嗎……MOSCOT 的包裝與配件皆經過悉心打造,堅固耐用,並採用負責任取得的材料製成——例如,Tote Bag 採用回收棉製成,Mini Trunk 則採用可生物降解的紙張製成!
美國境內訂單
漸進式鏡片需支付 100 美元的重新入庫費
美國境外訂單
單焦點處方鏡片需支付 50 美元的重新入庫費
漸進式鏡片需支付 100 美元的重新入庫費
請點擊此處查看完整退貨政策!
還有其他問題嗎?請造訪此處的常見問題。
HK$2,788.00 HKD
單價 每
客戶評價
Overall rating: 4.8679247 / 5 from 53 reviews.
AI Generated Review Summary
The GRUNYA combines the best features of The NEBB, LEMTOSH, and MILTZEN, receiving high praise for its stylish design, comfort, and durability. Customers highly appreciate the excellent quality and professional service provided by MOSCOT, making it a top choice for sunglasses.
Summary topics
- Customer Love for GRUNYA: 14%
- Frame Style and Comfort: 28%
- Stylish Design of Glasses: 31%
- Product Quality: 14%
- Customer Service: 10%
Review topics: [fit, quality, look, support, design, packaging, service, glasses, frames, grunya, pair, moscot, compliments, model, temples].
Review highlights
- "I love the round shape, and the thick and solid frame." —
- "Amazing glasses, super professional service; I'm extremely satisfied for my purchase." —
- "The Grunya is my favorite Moscot frame." —
Reviews
Heavy. Bolt. Grunya
"Best Glasses I‘ve ever had. I also own the Grunya Sunglasses. Heavy and bolt but it fits perfect."
Lovely Grunya
"WOW! I loved these, even though I ultimately ended up choosing another frame. The Grunya model is super chic and flattering. And they’re uniquely friendly to high prescriptions due to the round, small lens size. I hope to one day buy another pair. The temples are nice and thick, which was good for heavy activity but did hurt when worn over time. Just something to get used to"
Dark Green Grunya
"The Grunya is my favorite Moscot frame. The dark green is so dark that it looks nearly black, definitely darker than it appears on the website, but I'm glad they offer it in green."
Outstanding!!!
"Love my glasses, this is my second pair and I’m looking forward to purchasing the Dolt sun . By far most the best well made glasses I have purchased!!"
Tradition
"This is the second time I ordered the grunya model. Loyal to a great design and quality. Love your philosophy. Bravo!!!!!"
Amazing frames
"Just received my new frames in the mail. Moscot nailed my prescription once again! This is my second pair of Moscots and once again I’m super satisfied!"
The Goat of Eyewear
"Moscot frames are the best frames I have ever bought! The quality and design are second to none! Just picked up my 3rd pair and my 2nd pair of Grunya’s! Customer for life!"
Love them!
"My first as expensive frames and I have no regrets! They are very comfy even if somewhat heavier than my old frames. Just hope they won't slide down on my summer sweaty nose xD I like the retro look so ordered Clipzen for them too. Happy with the delivery and customer support. Got 47 size for my fuller face."
Q&A
MOSCOT MOMENTS
從 Lower East Side 到你所在的任何地方——標註 #MOSCOTMoments,分享你的真實生活風格。